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  1. JCurve Solutions
  2. Order to Cash
  3. Customer Return Authorisation / Credit Memo / Refund

Customer Return Authorisation / Credit Memo / Refund

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  • Uncheck Restock Checkbox in Item Receipt from Return Authorization Results to Unexpected Error
  • Refunding an Open Balance (Issue Customer Refund)
  • Process a Return of an Incorrect Item Shipped to the Customer
  • Transfer to Another Customer an Applied Credit Memo
  • Create a Stand Alone Invoice/Cash Sale without Affecting Inventory
  • Refunding an Authorised Customer Return
  • Receiving a Customer Return
  • Re-stock Returned Drop Ship Item That Uses Bins in Item Receipt However Inventory Detail Does Not Show Bin Column
  • Line Level Ship-to and Shipping Cost on Credit Memo FAQs
  • Exclude Shipping Cost While Crediting an Invoice
  • Include Shipping Cost in the Return Authorization
  • Deleting a Credit Memo throws an error: Deleting [Voiding] a Credit Memo that has been refunded is not permitted
  • Receive button is not available on Customer Return Authorization
  • Accept Vendor Refund Through Credit Card
  • Creating a Credit Memo
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