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  1. JCurve Solutions
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  3. Support Cases

Support Cases

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  • Troubleshooting Email Case Capture
  • Linking a Support Case to a Transaction
  • Support Rep Could Not Be Selected Under the 'Assigned To' Field in a New Knowledge Base Solution
  • Knowledge Base Topics and Solutions Not Appearing in Intranet Tab
  • Knowledge Base Topic Character Length
  • Rearrange Knowledge Base Topics
  • Custom Role Unable to Merge Cases
  • Permission Violation: "You may not access this record" when Creating a Knowledge Base
  • Inbound Case Capture > Email notification not received
  • Email Case Capture Not Creating Cases
  • Online Case Form to Associate Cases to a Specific Customer Record
  • Landing Page When a Case Is Closed or Saved
  • Case Message is not recorded in Netsuite when case email ID is CC'd
  • Customer Cases Replies Are Not Received on Assigned To employee's Outlook Application
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