Order to Cash

Credit Card Sales Processing

• Automatically Charge a Credit Card on Sales Orders

Customer Payments / Deposits / EFT

• Customer Payment In Different Currency
• Tax Application to Term Discount in Customer Payment
• Unapply or unlink a customer deposit from a Sales Orders and apply it to a different Sales Order
• Customer Deposit Applied to the Wrong Customer
• Report to Show Bills Paid via Electronic Payments
• EP ETF > Bill Payment Transactions for EP Saved Search

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Customer Return Authorisation / Credit Memo / Refund

• Receive button is not available on Customer Return Authorization
• Accept Vendor Refund Through Credit Card
• Creating a Credit Memo

Customer Statement and Finance Charges

• Customer Statement > PDF Download > Error: Failed - Network error
• Customer Statement PDF Download > Error: Failed - Network Error
• Google Chrome > Download Customer Statement > Extension is .nl instead of .pdf
• Customer Statement > PDF Download > Error: Failed - Network error
• Handling Credit Limits
• Customer Statement > Show Amount Due

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Electronic Payments - Customer (Account Receivable)

• From ticket #56935 via Ticket to Help Center App

Fulfilment / Pick, Pack & Ship / Advanced Shipping

• Enforce Ship Complete on the Sales Order Level
• Packing Slip That Has Not Been Printed Not Showing on Print Packing Slip Page
• Fulfill Orders > Filtering Specific Location But Showing Different
• UNABLE TO FULFILL ORDER > LOT NUMBER IS NOT AVAILABLE DUE TO QUANTITY REALLOCATED TO OTHER ORDERS
• Add Tracking number on Item Fulfillment email for Non-integrated Shipping
• Adding of Tax Total or VAT in the Customize Fulfillment Email

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Invoicing / Billing

• Disabling Advanced Billing feature
• Customer or supplier name / address not displaying on printed Transaction
• Apply Customer Payment to an Invoice in Different Currency
• Drop Ship items Display 100% Gross Profit Rate on Sales Orders
• Item Fulfillment > Packing Slip not yet printed not showing on Print Packing Slip page
• How to Manually Commit Stock

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Payment Gateway Bundle

• Payment Gateway Plug-in: How to Get the API Key and Password for eWAY Rapid

Sales Order Processing

• Creating Estimate or Quote
• Discount Item for Per Line Item and Custom Rate
• Approve Sales Order: Error: You must enable the automated inter-company drop ship feature in order to create an inter-company drop ship purchase order
• Transactions > Sales > Invoice Sales Orders > Error: An unexpected error occurred
• Open Transaction List (e.g. Sales Order List) > Page does not Load / Unexpected Error
• Difference Between Closing and Cancelling a Sales Order > Re-open a Closed Sales Order

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