Bulk Approval returns Number of records processed: 0 [null]

Scenario

Using bulk approval to allow them to approve multiple transactions at a time. Upon clicking submit the the transaction is not approved and displays "Number of records processed: 0 [null]"

 

Solution

Pre-requisite

1. Navigate to Setup > Accounting > Accounting Preferences

2. On the Approval Routing subtab, check the checkbox for Invoices.

3. Click on Save.

Steps to follow:

1. Navigate to Transactions > Sales > Approve Invoice

2. Click on Customize View button

3. Add Workflow:Button field into the Available Filters tab.

4. Click on Save.

Note: Un-check the Show as Multi-Select option for this filter

Note: It is possible to set Label value to Action to get aligned with the default view

Workflow button select field is missing in the custom view. Therefore the system tries to apply empty workflow action to the selected records when the Submit button is clicked.