For Purchase Orders, the Authorize Return button no longer show when the status of the Purchase Order is Closed.
The status of the Purchase Order is set to Closed if at least one of the purchase order line is closed while all other transaction lines are already fully received and billed.
If the user intends to create a return authorization for the purchase order lines that are previously received, the user must reopen a closed line to return the status of the purchase order to Partially Received or Partially Billed.
Steps:
1. Edit the purchase order record you would like to process a Return Authorization
2. Identify a transaction line that has the Closed checkbox marked
3. Unmark the closed checkbox for at least one Closed transaction line
4. Click on Save button
The Authorize Return button should now be available for the purchase order. User may edit the purchase order line that was re-opened in the above steps to re-check the Closed checkbox once finished processing the Return Authorization.
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