User is updating the Advanced PDF/HTML template of their Item Label to add the Item Name/Number field. Upon adding the Name field via WYSIWYG (Template Editor), the value is blank on the printed Item Label.
- The Name field on the WYSIWYG (Template Editor) of the Advanced PDF/HTML Template is sourcing the value of the Display Name/Code (ID: displayname) and not the Item Name/Number (ID: itemid) of the Item record. Currently, showing the Item Name/Number field is filed as an enhancement under Enhancement #345568.
- If a user would like to show a value when the Name field is added on the Item Label advanced template, the Display Name/Code on the Item record should not be empty.