Applies to
This topic applies to Application Performance Management (APM) version 2.0.0 and later versions available in the SuiteApp Marketplace. The APM SuiteApp installed from the Search & Install Bundles page is no longer being updated with the latest features. If you are using this version, consider installing APM from the SuiteApps to get the latest releases.
Overview
The Application Performance Management (APM) SuiteApp is organized to provide varying levels of detail, depending on your needs. You can use the data aggregates, summaries, and visualizations to guide you to the individual logs and instances that contribute to poor response times. You can access Application Performance Management (APM) by going to Customization > Performance.
Benefits of Application Performance Management
The Application Performance Management SuiteApp is designed to help you to:
- Identify performance opportunities or degradation. Prioritize issues based on usage and traffic.
- View performance metrics for your most important record pages and assess system health and trends.
- Drill down for greater levels of detail about specific record types, operations, and instances.
- View response times by client, server, and network.
- Monitor performance of user event scripts, workflows, RESTlets, scheduled scripts, and Suitelets.
- Check the overall health of jobs handled by SuiteCloud Processors, scheduling queues, or both.
Highlights
Accessing the Performance Health Dashboard
The Performance Health Dashboard lets you monitor performance issues in your account. Use it to monitor urgent and important issues that were found in the last seven days.
The dashboard displays issues related to the following processes in NetSuite.
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Record Pages
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Scripts
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Saved Searches
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Integrations
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Processors
To start using the dashboard, go to Customization > Performance > Performance Health Dashboard.
- One or more of the following types of issues may appear on a tile:
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- Error - Shows the number of issues related to high error rates.
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Performance Issue - Shows the number of issues related to slow or unusual processing times.
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Standards Update - Shows the number of issues related to NetSuite standards that you must address to keep your account running smoothly.
Note: Each tile shows the following information:
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Types of issues that were found
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Number of issues for each issue type
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Number of snoozed issues
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Accessing Page Time Details
To access Page Time Details, choose from the following:
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If you have access to the operation ID of the script from other APM tools like Profiler Details, go to Customization > Performance > Page Time Details. Enter the value on the Operation ID field. Click Search.
Note: Like other tools, Page Time Details also provides a link to Profiler Details, which lets you monitor the performance of the operation. To avoid getting an error and before you click Profiler Details on the upper right corner of the page, ensure that the Operation ID field contains a value.
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Go to Customization > Performance > Page Time Summary.
On the Performance Logs section, place your cursor in the Page Time Details column. Click the view icon. This action opens the Page Time Details on a separate page.