User tries to re-stock returned drop ship item but the Item Receipt's Inventory Detail does not show bin column.
To re-stock returned drop ship items, please follow below steps:
1. On the Sales Order page click the Authorize Return button. When you are taken to the Return Authorization page you have the option to set it to either Pending Receipt or Pending Approval
2. Per Help Guide the Drop Shipment Column will automatically be checked if you click the Authorize Return on the Sales Order page. Since you want the Drop Ship Item to be part of your Inventory then you must uncheck the Drop Shipment Column checkbox on the Line Item Transaction
3. Then click the Receive button on the Return Authorization page. On the Return Authorization page you will notice that the Restock Column checkbox is mark checked
4. Go to the Inventory Detail of the line item. On the pop-up window, Bin column should now be available
Note: Your inventory is not affected when creating drop ship sales. This means that the item quantity you used in drop shipment does not come from your warehouse. This is the reason why the system will not let you re-stock items that have been previously drop-shipped. As noticed in the above steps, you can only re-stock items if they are not marked for drop-shipment.
Since you cannot accept returned items if they did not come from your inventory, the system won’t show the Bin column on the Inventory Detail pop-up window for drop ship items - it will not recognize to which bin the item should be placed upon re-stocking.