The invoice that was paid is in Chinese Yuan currency.
The customer's (on the invoice) main currency is in AUD.
The payment received is in USD.
The direct transfer from Chinese Yuan to USD is not possible because none of these 2 is a base currency.
Steps to do: (with sample screenshots)
1. Navigate to Transactions > Sales > Create Invoices > List and look for the open Invoice, click View to open the Invoice.
a. Click Accept Payment.
b. On the New Payment page, select the Chinese Yuan bank account
c. On the Apply tab > Invoices subtab, tick Apply box next to the open Invoice.
d. Click Save.
2. Create a transfer
1. Transfer from Chinese Yuan to AUD
-Use the exact amount on the Invoice as the transfer amount
-Take note of the converted amount in AUD**
2. After , transfer #1 , make a transfer from AUD to USD
- This is to reflect where the actual payment was deposited, as the payment is USD.
-Use the amount received in AUD ** as the transfer amount in AUD field
-Use the actual payment amount received in USD on the amount transferred.
The amount will now show up on your USD bank register and will also appear as an item on your reconciliation.
The Chinese Yuan and AUD will show 0 effect for these transactions since we out rightly transfer the account to USD.