There is no standard document for better understanding of Web and Campaign Domains. This includes definitions and procedure of setting up of web and campaign domains in NetSuite.
Anatomy of a URL:
http – protocol
www – sub-domain (can be anything)
netsuiteqa – domain
com – type of organization or geographic location (top-level domain)
Domain Name System (DNS)
The Domain Name System (DNS) is a hierarchical system for resolving domain names into IP addresses. In other words, it serves as the “phone book” for the Internet.
Companies use a DNS Publisher (ex: DomainSite or Go Daddy) to register a domain and define the IP it will translate to.
For example: NetSuiteQA.com translates to shopping.netsuite.com or IP 22.214.171.124.
Domain Site example:
Record Type Record Host Record Answer
CNAME *.netsuiteqa.com shopping.netsuite.com
Total DNS: (Available)
ARecord @ 126.96.36.199
CNAME nsexample.com shopping.netsuite.com
CNAME www @
CNAME c @
Set Up Domains in NetSuite
ONLY enter domains pointing to shopping.netsuite.com in DNS
Setup > Web Site > Domains
- Email Campaign
- Promotional URL
- Hosted Web Page
- Redirect URL
Setup Domains in NetSuite: Only enter domains pointing to shopping.netsuite.com in the DNS
Why Use Campaign Domain?
Campaign domains you enter replace any reference to netsuite.com that might appear in the email campaigns you send. You may find it in Setup > Marketing > Marketing Template > Marketing tab > Campaign Domain