User Password Reset – By Administrator

If a user forgets their password, they can either use the “forgot password” links from the login page, or have their administrator reset the password for them.

Note: You must be logged in as an Administrator to perform the below.

To reset a user’s password on their behalf:

1. Go to the Lists drop down.

2. Click Employees.

3. Select Employees.

4. Click Edit adjacent to the Employees name.

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Note: You can check the users who currently have a license assigned to them by sorting the employee list byLogin Access. Those listed as “Yes” have a license assigned, as below.

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1. Go to the Access tab.

2. Enter the new password and check the “Require Password Change On Next Login” option, if required.

3. Click the Save button.

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