Type Error Cannot Read Property OTE from Undefined

This error may occur when you are trying to terminate an employee and have disabled a Pay Component Sub Type that is used to calculate an employees leave entitlements.

Note: The following steps should be performed using an Admin Role.

Make sure any Employment Termination Payments (ETP) related Pay Component Sub Types have not been marked as inactive.

1. Navigate to the JCurve Payroll drop down.

2. Click Payroll Setup.

3. Select Pay Component Sub Type.

001.png

4. Check Show Inactives.

5. Review the Annual Leave related Pay Component Sub Types are not marked as inactive.

002.png

6. Review the ETP related Pay Component Sub Types are not marked as inactive.

003.png

7. Review the LSL related Pay Component Sub Types are not marked as inactive.

004.png

If any of the above are marked as inactive, please mark them as active and try terminating the employee again.

Did this help? If not, try contacting us Submit a request

Comments